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Frequently Asked Questions about Streaming Media
What kind of IP streams does StreamPatrol monitor?
StreamPatrol is able to monitor both video and audio Windows Media streams.
How does it monitor the video or audio streams?
The player would automatically load the URL the same way any user would. Then,
after one minute (yes, this is a configurable parameter!), the engine would check
the status of the player. If the player is still “Playing”, the test
passed. If it is buffering or unable to load the stream, then it means that it
failed.
How accurate are the results of this test?
This test will literally emulate the end user loading the streams via the
Windows Media Player. It is also possible to run multiple instance of StreamPatrol
in different geographical locations to be able to gauge the streams’ quality
from different locations. Also, in addition to placing StreamPatrol next to the
media servers in the data centers, it is suggested to put the StreamPatrol on
PC’s connected to DSL or cable modems to emulate a “real” user
experience.
Are there any known technical issues?
Yes, we have had several complaints that Windows Media Player 10 causes
problems in conjunction with StreamPatrol. Upgrading to Windows Media
Player 11 seems to have solved the problems.
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